Cancellation Policy

Card Corner II — Guidelines for cancelling orders on CardCorner.shop.

Cancellation Eligibility at a Glance

1. When Cancellation Is Possible

Card Corner II will make every reasonable effort to accommodate cancellation requests received before an order has begun processing. Because our standard handling time is 1–2 business days, the window to request cancellation is typically short.

Cancellation is most likely to be successful when:

• The cancellation request is submitted as soon as possible after placing the order.
• The order has not yet been picked, packed, or handed to the shipping carrier.
• The order does not include a pre-order item that has already entered our fulfillment queue for an incoming release.

2. When Cancellation May Not Be Possible

Cancellation may not be possible in the following situations:

• The order has already been picked, packed, or prepared for shipment.
• The order has been handed off to the shipping carrier.
• The order contains custom or specially arranged items.
• Certain pre-order or allocated products, depending on the manufacturer or fulfillment timing.
• The order has already been delivered.

3. How to Request a Cancellation

To request a cancellation, follow these steps:

1. Email us immediately at contact@CardCorner.shop. The faster we hear from you, the more likely we can accommodate your request.
2. Use "Cancellation Request" in the subject line so our team can prioritize the message.
3. Include your order number in the body of the email.
4. Briefly explain the reason for cancellation. This is optional but helps us understand.
5. Wait for our confirmation. Our team will review the request and confirm whether the cancellation is possible.

4. Cancellation Confirmation and Refund

If your cancellation request is approved before the order ships:

• The order will be cancelled in our system.
• You will receive an email confirmation of the cancellation.
• Any charges made will be refunded to the original payment method.
• Refunds are typically processed within a reasonable timeframe. Depending on your financial institution, it may take additional business days for the refund to appear in your account.

5. Orders That Have Already Shipped

If your cancellation request is received after the order has shipped, we are unable to intercept or cancel the shipment. In this case, you have the following options:

• Refuse Delivery: You may refuse delivery of the package when the carrier attempts delivery. The package will typically be returned to Card Corner II.
• Return the Order: Accept the delivery and initiate a return under our Refund & Returns Policy. We accept returns within 90 days of delivery, with no restocking fees.
• Contact Us: Email contact@CardCorner.shop and we will help you determine the best next steps.

6. Pre-Orders

If Card Corner II offers pre-order products, cancellation policies for pre-orders may be handled as follows:

• Pre-orders may generally be cancelled before the product is released and shipped, subject to review.
• Once a pre-order product has been released, allocated, or entered our fulfillment queue for shipment, cancellation may not be possible.
• Refunds for cancelled pre-orders are typically issued to the original payment method.
• Specific terms for pre-orders may be communicated at the time of purchase.

7. Cancellations Initiated by Card Corner II

Card Corner II reserves the right to cancel any order at our sole discretion in certain situations, including but not limited to:

• Product unavailability discovered after the order was placed.
• Pricing errors on the website.
• Suspected fraudulent activity or unauthorized use of a payment method.
• Inability to verify payment information.
• Order details that do not comply with our Terms of Service.
• Quantity limits exceeded per customer or household.
• Other operational reasons that prevent us from fulfilling the order.

If Card Corner II cancels an order after payment has been processed, a full refund will be issued to the original payment method.

8. Refund Timing for Cancellations

Refunds for cancelled orders are processed as follows:

• Confirmed cancellations before shipment: Refund initiated to the original payment method promptly.
• Actual funds may take additional business days to appear on your account, depending on your financial institution and payment method.
• For returns after shipment (see Refund & Returns Policy): Refunds are processed within 7 business days after the returned item is received and inspected (inspection typically completed within 72 hours of receipt).

9. Exceptions

Card Corner II may consider case-by-case exceptions to this Cancellation Policy in the following circumstances:

• Unforeseen situations affecting the customer that occur immediately after order placement.
• Orders where a genuine error was made at checkout.
• Other situations where our team determines that a cancellation is fair and reasonable.

Exceptions are granted at Card Corner II's sole discretion and are not guaranteed.

10. Changes to This Cancellation Policy

Card Corner II reserves the right to update this Cancellation Policy at any time. Updates will be posted on this page. Your continued use of CardCorner.shop after any changes constitutes acceptance of the updated policy.

This Cancellation Policy is provided for informational and operational purposes and should be reviewed by qualified legal counsel before publication.