Refund & Returns Policy
Card Corner II — Our commitment to your satisfaction with every collectible trading card purchase.
90-Day Return Window
From the date of delivery
No Restocking Fees
Full value returns
Refund in 7 Business Days
After inspection is complete
1. Return Eligibility
Card Corner II accepts returns within 90 days from the delivery date. We accept returns for both defective and non-defective products, as well as new and slightly used products, provided the following conditions are met:
- The return request is initiated within 90 days of the delivery date.
- Products must be unused and in their original condition whenever possible.
- Factory-sealed products should remain sealed if possible, unless a defect or damage is discovered upon opening.
- All original packaging, accessories, and materials should be included where applicable.
Products Eligible for Return
- Collectible trading cards (basketball, soccer, baseball, football, Pokémon, Magic: The Gathering, and more)
- Trading card boxes, packs, and hobby products
- Panini, Topps, and other brand products
- Products that arrived damaged, defective, or incorrect
- New products and slightly used products
2. Non-Returnable Situations
While we strive to accommodate returns whenever possible, the following situations may not be eligible for a return:
- Products returned after the 90-day return window has expired.
- Products that have been significantly altered, damaged by the customer, or are missing original components beyond normal handling.
- Randomized product contents: The specific cards found inside sealed hobby boxes, blaster boxes, packs, or other randomized products are determined by the manufacturer. Card Corner II cannot accept returns based solely on dissatisfaction with the cards pulled from randomized products. The nature of collectible trading card products means that specific chase cards, inserts, parallels, autographs, memorabilia cards, or other premium hits are not guaranteed.
3. Defective, Damaged, or Incorrect Items
If you receive a defective, damaged, or incorrect item, Card Corner II wants to make it right. Here's what to do:
- Email us at contact@CardCorner.shop as soon as possible after receiving the item.
- Include your order number in the email subject line or body.
- Include clear photographs of the damaged, defective, or incorrect product, including any damaged packaging.
- Describe the issue — explain what is wrong with the product or how it differs from what you ordered.
- Our team will review your case and respond with a resolution, which may include a replacement or a full refund, depending on the situation and available inventory.
4. How to Initiate a Return
To start a return for any eligible product, follow these steps:
- Contact us by emailing contact@CardCorner.shop with your order number, the product(s) you wish to return, and the reason for the return.
- Wait for approval: Our customer service team will review your request and provide you with return instructions, including any return shipping details.
- Package your return: Carefully package the item(s) using protective packaging appropriate for collectible trading cards. Use penny sleeves, top loaders, bubble wrap, and rigid mailers as needed.
- Ship the return: Send the package as instructed. We recommend using a trackable shipping method for your protection.
- Inspection and processing: Once we receive your return, our team will inspect the item(s). Inspection is typically completed within 72 hours of receiving the return.
- Refund issued: If the return is approved, your refund will be processed within 7 business days after inspection is complete.
5. Inspection Process
After your returned items are received at Card Corner II, our team will inspect the products to verify their condition. The inspection process is typically completed within 72 hours of receiving the returned package.
During inspection, we verify:
- The product matches the return request.
- The product is in the condition described by the customer.
- All original packaging and materials are included (where applicable).
- For damaged or defective claims, the issue is confirmed.
6. Refund Details
| Detail | Information |
|---|---|
| Return Window | 90 days from the delivery date |
| Restocking Fee | None — $0.00 |
| Inspection Time | Within 72 hours of receiving the return |
| Refund Processing | Within 7 business days after inspection |
| Refund Method | Refunded to the original payment method |
| Shipping & Handling Fees | Included in eligible refunds (for defective, damaged, or incorrect items) |
Please note that depending on your financial institution, it may take additional time for the refund to appear in your account after it has been processed by Card Corner II.
7. Exchanges and Replacements
For defective, damaged, or incorrect items, Card Corner II may offer a replacement product depending on availability. If a replacement is offered and accepted, it will be shipped at no additional cost to you. If the product is out of stock or a replacement is not feasible, a full refund will be issued instead.
For non-defective returns, if you would like a different product, we recommend returning the original item for a refund and placing a new order for the desired product.
8. Collectible Card Condition Considerations
Collectible trading cards are unique products with inherent characteristics that may vary from card to card. Customers should be aware of the following:
- Manufacturing Variations: Minor variations in centering, surface texture, corner sharpness, edge smoothness, foiling, and print quality are common in collectible trading cards and are considered normal manufacturing characteristics — not defects.
- Product Images: Product images on CardsCorner.shop are representative and may not reflect the exact card(s) you receive, especially for randomized products. Stock photos may be used to represent sealed products, hobby boxes, blaster boxes, and packs.
- Factory-Sealed Products: Factory-sealed products (hobby boxes, retail boxes, blasters, packs) are sealed by the manufacturer. Card Corner II does not open, search, sort, or alter sealed products. Minor wear to manufacturer packaging from factory handling, shipping, or storage is normal and is not considered a defect.
- Third-Party Grading: Card Corner II does not guarantee the grade that any card will receive from a third-party grading service. Grading standards vary between grading companies and individual graders. Disagreements about the potential grade of a card are not grounds for a return.
9. Return Shipping
For defective, damaged, or incorrect items, return shipping arrangements will be discussed during the return process. For non-defective returns, return shipping costs may be the responsibility of the customer unless otherwise specified by Card Corner II at the time of return approval.
We recommend that all returns be shipped using a trackable shipping method. Card Corner II is not responsible for return packages that are lost in transit.
10. Changes to This Policy
Card Corner II reserves the right to modify this Refund & Returns Policy at any time. Changes will be posted on this page. Your continued use of CardsCorner.shop after any changes constitutes your acceptance of the updated policy.
Contact Information
Address
Card Corner II
655 Rossville Ave, Staten Island, NY 10309, United States
Phone
Business Hours
Monday – Friday: 9:00 AM – 9:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: Closed
This Refund & Returns Policy is provided for informational and operational purposes and should be reviewed by qualified legal counsel before publication.