Frequently Asked Questions

Our handling time is 1–2 business days and our transit time is 3–5 business days. This means most orders arrive within approximately 4–7 business days after being placed, depending on your location and carrier performance.

Orders placed after our 2:00 PM CST (GMT-05:00) cut-off time or on weekends/holidays begin processing the next business day.

Our order cut-off time is 2:00 PM CST (GMT-05:00) on business days (Monday–Friday). Orders placed before this time begin processing the same day. Orders placed after 2:00 PM CST or on weekends will begin processing the next business day.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. You can also visit our Track Your Order page for more information.

Tracking information may take 24–48 hours to become active in the carrier's system after the label is created.

At this time, Card Corner II primarily serves customers within the United States. If you are located outside the U.S., please contact us at contact@CardCorner.shop to inquire about shipping options.

First, check around your delivery area (porch, mailbox, garage, neighbors, building management). Sometimes packages are marked delivered slightly before actual delivery — wait 24–48 hours. If you still cannot locate your package, contact the shipping carrier with your tracking number, and then contact us at contact@CardCorner.shop.

Card Corner II accepts the payment methods displayed at checkout. Available methods are determined by our e-commerce platform and integrated payment processor. For details, see our Billing Terms.

Cancellation requests must be submitted as quickly as possible after placing your order. If your order has not yet begun processing, we may be able to cancel it. Once processing has begun or the order has shipped, cancellation is generally not possible.

To request a cancellation, contact us immediately at contact@CardCorner.shop with your order number. See our Cancellation Policy for full details.

Payments may be declined for several reasons, including incorrect payment information, insufficient funds, or fraud prevention triggers by your financial institution. Please verify your information, contact your bank, or try an alternative payment method. If issues persist, reach out to us at contact@CardCorner.shop.

An account can make it easier to track orders and manage your information, but you may be able to check out as a guest depending on our website configuration.

Prices displayed on CardCorner.shop are shown in U.S. dollars and do not include applicable sales tax. Any applicable taxes are calculated and displayed at checkout based on your shipping address.

Card Corner II accepts returns within 90 days from the delivery date. We accept returns for both defective and non-defective products, as well as new and slightly used products. There are no restocking fees. For full details, see our Refund & Returns Policy.

After we receive your returned product, we inspect it within 72 hours. Once inspection is complete and the return is approved, your refund is processed within 7 business days. Depending on your financial institution, additional time may be required for the refund to appear in your account.

No. Card Corner II does not charge any restocking fees on returns.

For eligible refunds — including those for defective, damaged, or incorrect items — original shipping and handling fees are included in the refund.

Email us at contact@CardCorner.shop with your order number, the products you wish to return, and the reason for the return. Our team will review your request and provide return instructions.

Please email us at contact@CardCorner.shop with your order number and clear photographs of the damaged product and packaging. Our team will review your case and offer a resolution, which may include a replacement or full refund.

Contact us at contact@CardCorner.shop with your order number, a description of what you received, and photographs. We will resolve the issue with either a replacement of the correct item or a full refund.

Collectible trading cards inherently include some variation. Minor differences in centering, surface texture, corners, edges, and foiling are usually considered normal manufacturing characteristics and are not defects.

Significant defects — such as major miscuts, blank cards, or clear print errors outside normal manufacturing tolerances — may qualify for warranty replacement. See our Warranty Replacement Policy for details.

No. The specific cards found inside sealed hobby boxes, blaster boxes, packs, and other randomized products are determined by the manufacturer. Card Corner II does not guarantee any specific pulls, chase cards, autographs, memorabilia cards, parallels, or inserts. This is standard across the collectible trading card industry.

Yes. Sealed products sold by Card Corner II are shipped in their original factory-sealed packaging. We do not open, search, sort, or alter sealed products.

Card Corner II may sell both graded and ungraded cards, depending on inventory. When purchasing graded cards, please note that the grade is assigned by a third-party grading service and Card Corner II does not guarantee re-grade outcomes if the card is resubmitted.

Product images on CardCorner.shop are representative. For sealed products, stock photos may be used to represent the product. For randomized products, the specific cards received will vary. Colors and appearance may also vary slightly due to photography, lighting, and monitor differences.

Card Corner II does not represent or promote collectible trading cards as financial investments. Market values for trading cards can fluctuate significantly based on demand, condition, releases, and many other factors. Cards should be collected for enjoyment; any potential financial return is not guaranteed.

Card Corner II specializes in a wide range of collectible trading cards, including:

• Basketball cards
• Soccer cards
• Baseball cards
• Football cards
• Pokémon cards
• Panini products
• Topps products
• Magic: The Gathering products
• Other collectible trading card products

Yes. Card Corner II offers wholesale opportunities for qualified retailers and businesses. Terms, pricing, and minimum order quantities are determined on a case-by-case basis. For details or to inquire, email contact@CardCorner.shop or visit our Wholesale Policy.

Minimum order quantities vary based on product type, availability, and other factors. Specific requirements are determined during the wholesale inquiry process.

If you have discovered a potential security vulnerability, suspicious activity, or a phishing attempt related to Card Corner II, please email contact@CardCorner.shop. See our Report Security Issues page for details.

You can reach Card Corner II customer service by:

• Email: contact@CardCorner.shop
• Phone: +1 (718) 948-4433

See our Contact Us page for more information.

Card Corner II business hours are:

• Monday – Friday: 9:00 AM – 9:00 PM
• Saturday: 10:00 AM – 10:00 PM
• Sunday: Closed

No. Card Corner II will never ask you to send your password, full credit card number, or Social Security number via email. If you receive a suspicious message asking for this information, please report it to contact@CardCorner.shop.