Warranty Replacement Policy

Card Corner II — Our commitment to standing behind the collectible trading cards we ship.

1. Coverage Overview

This Warranty Replacement Policy applies to eligible collectible trading card products purchased directly from Card Corner II through CardCorner.shop. Coverage focuses on situations that are outside the customer's control, including:

2. Eligible Products

The following categories of products are covered under this Warranty Replacement Policy when the qualifying conditions are met:

• Basketball trading cards
• Soccer trading cards
• Baseball trading cards
• Football trading cards
• Pokémon trading cards
• Panini brand products
• Topps brand products
• Magic: The Gathering products
• Other collectible trading card products sold by Card Corner II
• Sealed hobby boxes, blaster boxes, retail boxes, and packs
• Ungraded single cards

3. What Is Covered

3.1 Manufacturing Defects

Manufacturing defects refer to significant flaws introduced during the production process that affect the usability or intended condition of the product. Examples may include:

• Significantly miscut cards that fall outside normal manufacturing tolerances
• Major print defects such as missing ink, severe misprints, or blank cards
• Cards printed with significant errors that were not intentionally issued as variants
• Sealed products with obvious factory defects (such as improperly sealed wrappers on individual packs beyond typical manufacturer tolerances)

3.2 Shipping Damage

If a product is damaged during transit due to shipping mishandling, it may be covered under this policy. Examples include:

• Boxes crushed or heavily damaged during shipping (beyond minor cosmetic wear)
• Cards damaged due to insufficient packaging (though we take great care with our packaging)
• Water damage clearly caused by transit conditions

3.3 Incorrect Items

If the product you received differs from what was described in your order confirmation, we will make it right. This includes:

• Receiving a completely different product than ordered
• Receiving a different variant, edition, or configuration than ordered

4. What Is Not Covered

The following situations are generally not covered under this Warranty Replacement Policy:

• Normal centering variations: Trading cards frequently vary in centering. Minor to moderate off-center printing is a common industry-wide occurrence and is not considered a defect.
• Minor surface imperfections: Small print dots, minor scratches to foiling, or slight surface texture variations that fall within normal manufacturing tolerances.
• Corner and edge variations: Minor imperfections to corners or edges that are consistent with factory production of trading cards.
• Print variations: Slight variations in ink coverage, color, or foiling that fall within normal manufacturing ranges.
• Manufacturer packaging cosmetic wear: Minor wear, dings, or dents on outer packaging of sealed products from factory handling, warehouse storage, or shipping — this is normal and does not affect the sealed products inside.
• Card contents of sealed randomized products: The specific cards found inside sealed hobby boxes, blaster boxes, packs, and similar randomized products are determined by the manufacturer. Card Corner II does not guarantee specific pulls, hits, chase cards, autographs, memorabilia cards, parallels, or inserts.
• Dissatisfaction with card grade potential: Card Corner II does not guarantee that any ungraded card will receive a particular grade from a third-party grading service.
• Damage after delivery: Any damage occurring after the customer has received and taken possession of the product.
• Customer-caused damage: Damage resulting from improper handling, storage, or use by the customer.
• Market value fluctuations: Changes in the market value of a product after purchase.

5. Photo Evidence Requirement

To process a warranty replacement request, Card Corner II requires clear photographic evidence of the issue. Photos help our team accurately assess the situation and provide the appropriate resolution.

Please include the following types of photos when submitting your request:

• Clear, well-lit photos of the defective, damaged, or incorrect product
• Photos of the shipping packaging if damage occurred in transit
• Photos showing the specific issue (close-up shots may be helpful)
• Photos of packing materials, if relevant
• For sealed products, photos of the sealed packaging showing any factory defects

6. How to Request a Replacement

1. Contact Card Corner II by emailing contact@CardCorner.shop.
2. Include your order number in the email subject line or body for quick reference.
3. Provide a detailed description of the issue, including what is defective, damaged, or incorrect.
4. Attach clear photographs showing the issue as described in Section 5.
5. Wait for our response. Our team will review your request and respond with next steps.
6. Follow the resolution instructions. If a replacement or refund is approved, we will provide instructions on how to proceed.

7. Replacement or Refund

Depending on the situation and product availability, Card Corner II may offer one of the following resolutions for qualifying warranty claims:

• Replacement: A replacement product of the same or equivalent item, shipped at no additional cost to the customer.
• Full Refund: A full refund issued to the original payment method, including original shipping and handling fees where applicable.
• Partial Refund: In certain limited circumstances, a partial refund may be offered as a mutually agreeable resolution.

The specific resolution offered depends on the nature of the issue, product availability, and other relevant factors. Card Corner II will work with you to find a fair and reasonable outcome.

8. Inspection Process

Warranty claims may require inspection of the product before a resolution is finalized. If Card Corner II requests the return of the affected product for inspection:

• Return shipping instructions will be provided.
• The returned product will be inspected within 72 hours of receipt.
• Refunds, if approved, are processed within 7 business days after inspection is complete.

In many cases, especially for clearly documented damaged or incorrect shipments, Card Corner II may resolve the claim without requiring the product to be returned.

9. Third-Party Graded Cards

Cards professionally graded by third-party grading services (such as PSA, BGS, SGC, CGC, or others) are sealed in the grading company's slab. Card Corner II's warranty coverage for graded cards is limited to:

• Damage to the graded slab that occurs during shipping to the customer.
• Incorrect items shipped (a different graded card than ordered).

Card Corner II does not warrant or guarantee:

• The accuracy of grades assigned by third-party grading services.
• The condition assessment provided by grading services.
• Future re-grade outcomes if a card is resubmitted for grading.

10. Sealed Products and Randomized Contents

Sealed hobby boxes, blaster boxes, retail boxes, packs, and similar products contain randomized card contents determined by the manufacturer. Once a sealed product is opened, the card contents inside are the responsibility of the manufacturer's production and packaging, not Card Corner II.

Card Corner II does not accept warranty claims based on:

• The specific cards or lack of specific cards found inside sealed products.
• The quality or grade potential of cards pulled from sealed products.
• Market value expectations for specific pulls.

Genuine manufacturing defects with the sealed product itself (such as clearly defective pack seals from the factory) may be reviewed on a case-by-case basis. In such cases, customers may be directed to contact the manufacturer directly, as manufacturer defects for sealed products are often best resolved through the original producer.

11. Packaging Damage Considerations

Minor cosmetic damage to the outer packaging of sealed collectible trading card products (such as dings, dents, small tears, or scuffs) is common and generally does not affect the sealed products inside. This type of cosmetic packaging wear is considered normal and is not typically covered under warranty.

Significant damage that compromises the integrity of the sealed product (such as broken seals, crushed or open boxes, or damage that exposes the contents) may be covered on a case-by-case basis with photographic evidence.

12. Relationship to Refund & Returns Policy

This Warranty Replacement Policy works alongside our Refund & Returns Policy. Customers may also refer to the Refund & Returns Policy for general return information, including our 90-day return window and no-restocking-fee policy.

13. Changes to This Policy

Card Corner II reserves the right to update this Warranty Replacement Policy at any time. Changes will be posted on this page. Your continued use of CardCorner.shop after changes are posted constitutes acceptance of the updated policy.

This Warranty Replacement Policy is provided for informational and operational purposes and should be reviewed by qualified legal counsel before publication.